Privacy Policy

Introduction

Thank you for choosing Bento, the AI-powered editor designed to assist product managers in creating better product requirement documents. Bento is owned and operated by Walle Studio, LLC ("we", "us", "our"). This Privacy Policy explains how we collect, use, and share your personal information when you use Bento.

Information We Collect

Information You Provide

• Account Registration: When you register for an account, we collect your name, email address, and password.
• Subscription Payment: For the Pro Tier subscription, we collect billing details such as credit card information and billing address through our payment processor.

Information Collected Automatically

• Usage Data: We collect information about how you interact with Bento, including the pages you visit and the features you use.
• Device Information: We gather information about the devices you use to access Bento, including model, operating system, and browser type.
• Cookies and Tracking Technologies: We use cookies and similar technologies to track your activity on Bento and hold certain information. For detailed information on our cookie policy and how to manage your settings, please visit [Cookie Usage Page].

Information from AI Interactions

• AI-generated Content: When you use Bento's AI features, we store the content generated and your interaction history to improve our services.

How We Use Your Information

• To Provide and Maintain Our Service: We use your information to operate and maintain Bento, including the AI functionalities and chatbot interactions.
• To Improve and Personalize Your Experience: We analyze usage data to understand user behavior and customize your experience accordingly.
• To Communicate with You: We use your contact information to send you service updates, security alerts, and administrative messages.
• For Billing and Payment Processing: We process payments for the Pro Tier through a third-party service and use your billing information for this purpose.

Sharing Your Information

• Service Providers: We share your information with third-party vendors who assist us with services like hosting, data analysis, payment processing, and customer service. These providers are obligated to protect your information and are restricted from using it for other purposes.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Your Privacy Rights

Depending on your location, you have rights regarding your personal data, including:

• The right to access, update, or delete the information we have on you.
• The right to opt out of the sale of personal information (if applicable).
• The right to request that we restrict the processing of your personal data. For instructions on how to exercise these rights, please contact us via our [Privacy Rights Page].

Data Retention

We retain your personal information as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Data Security

We employ a variety of security technologies and measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, firewalls, and secure software development practices.

Children's Privacy

Bento is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from children under 18.

Third-Party Links

Our website may contain links